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Frame My Name - FAQ

Frequently Asked Questions

Can the name prints be designed for any name?
Yes, we can design our name prints for ANY name. For our medium prints this is up to 11 characters and for our large prints it is 15 characters.

Can the name prints have additional personalization?
Yes, our name prints can have additional personalization such as the child's date/weight/time of birth, christening date and a special message.

Does it matter how long the name is?
We do recommend no more than 11 letters for our medium adventure range of name prints or 15 for our larger prints.

What is the size of the name prints?
Our name prints vary in size. The size is shown on the product page for each item.

Are the name meaning and country of origin printed onto all name prints?
We always include the child's name meaning and origin on our Animal Adventures range of name prints. If you would prefer your name print didn't include these please let us know when placing your order. All other designs DO NOT include the name meaning/origin

As some names can have more than one meaning and origin please let us know if you have a specific origin or meaning for the name you would like us to use when placing your order

Can the name prints be supplied unframed?
Our name prints and Animal Adventure prints can be supplied as print only (supplied flat).

Can I buy the frame separately?
If you have previously purchased one of our name prints and would now like to buy the frame on its own please email us at sales@framemyname.com to see if this is possible.

Where can I leave/read customer reviews?
There is an option to add a review of our products on each product page.

How do I contact customer service?
Our customer support team is available via email. Please email support@framemyname.com 

Shipping and Handling

What are your delivery options and prices?
Your order will normally be shipped in 6-10 business days.

Payment Methods

What payment cards/methods do you accept?

We can accept payments by Visa & Mastercard Debit/Credit cards and by PayPal.